[EPISODE #13] How to Make a Great First Impression With New Online Leads

Jenn Tervo, Market Leader customer success trainerLearn how to earn the trust and eventual business of new online leads by making the right first impression. Customer success trainer Jenn Tervo offers practical tips for improving your initial lead follow up strategy.

The following topics are covered:

  • Why speed is so important with lead follow up
  • Establishing yourself as a resource
  • Earning your leads’ trust
  • Improving your initial lead follow up attempts
  • Topics to avoid
  • Engaging leads without knowing their phone number

This episode is a must-listen for any real estate agent who wants to improve their initial lead follow up strategy and convert more of their leads.

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