So I was asked to put together a blog titled “Mastering Your Playbook” in reference to real estate, which is too bad as I have some suggestions for the New York Giants and their playbook.

Still, there’s something the two have in common: When any…
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You can’t avoid hearing all the buzz about social media these days. Many, many agents are jumping on the low- or no-cost opportunities available with social media—much to their early-adopter benefit. If you are a broker, cheering on your cutting-edge agents from the sidelines on isn’t enough.

The successful office needs to get and stay…
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Yes, I’m asking about January in September.

You don’t have to have your marketing budget set. You don’t need to know your January sales quota. You don’t need to do a lot of things. Not yet.

But at this point in the year, you probably have a reasonable idea of how you’ll finish 2010. You…
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MegaCamp came and went leaving a HUGE wake behind it! Top real estate professionals gathered from across the United States and Canada to share ideas and models for success with each other. It didn’t matter what company you came from, what specialty you had, or how much experience you had, there were fantastic ideas for…
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Have you been wanting to “reboot” your business for success? Many of us at Market Leader have attended the past few Inman Agent Reboot events around the country, and found them full of energetic dialog and powerful ideas.

We’re looking forward to attending the next two: Portland, OR, on Wednesday, September 22 and…
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• RT @ehempler: it's getting busier at #kwmc, hope I can keep up with all the tweets…ME too!! #
• Congratulations Dale Donovan and @bethwoodhall on "unlocking" your new iPad!! #kwmc @orrrlando #
• RT @InmanNews: BROKERS/OWNERS: Want to bring your TEAM to #

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Someone asked me today what was the best customer service advice I have. Customer service is everything these days—it can make or break your business. We all know the Big Mantras: going the extra mile, adding a personal touch… those are so important—and so well understood—that I won’t repeat them.  So my answer is this:…
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